https://navigatesom.zendesk.com/hc/en-us 2026-04-30T11:13:15Z https://navigatesom.zendesk.com/hc/en-us/articles/25905792225940-What-is-the-Purpose-of-NavigateSOM 2024-08-15T16:53:56Z https://navigatesom.zendesk.com/hc/en-us/articles/25906116513940-How-Can-I-Effectively-Use-NavigateSOM-in-my-Day-to-Day-Operations 2024-07-30T15:30:07Z https://navigatesom.zendesk.com/hc/en-us/articles/25908872202388-How-to-Create-a-New-NavigateSOM-User 2024-07-10T17:07:40Z https://navigatesom.zendesk.com/hc/en-us/articles/25909055509652-How-to-Access-NavigateSOM-as-a-New-Tenant-User 2024-07-10T17:07:21Z https://navigatesom.zendesk.com/hc/en-us/articles/25909396105492-How-to-Access-NavigateSOM-as-a-New-User 2024-07-10T17:07:31Z https://navigatesom.zendesk.com/hc/en-us/articles/25924710862740-How-to-Reset-your-NavigateSOM-Login-Password 2024-07-10T17:07:12Z https://navigatesom.zendesk.com/hc/en-us/articles/25924803492244-How-to-Log-Out-of-NavigateSOM 2024-07-10T17:07:03Z https://navigatesom.zendesk.com/hc/en-us/articles/25925542206868-Current-Algorithms-and-their-Functions 2024-12-11T17:06:44Z https://navigatesom.zendesk.com/hc/en-us/articles/25925832998420-How-to-Configure-Algorithm-Settings 2024-07-10T17:06:44Z https://navigatesom.zendesk.com/hc/en-us/articles/25925904549140-Dashboard-Active-Algorithms-and-Pie-Charts 2024-07-10T17:06:14Z https://navigatesom.zendesk.com/hc/en-us/articles/25926137368980-Orders-Filtering-by-Order-Status-and-Date-Range 2024-08-15T16:54:55Z https://navigatesom.zendesk.com/hc/en-us/articles/25935756412436-Using-the-Search-Tool-to-Lookup-a-Specific-Order-by-Order-ID-Customer-Name-and-Customer-ID 2024-07-10T17:06:05Z https://navigatesom.zendesk.com/hc/en-us/articles/25935955412756-Sorting-Through-Order-Data-in-Ascending-Descending-Order-Using-Column-Headers 2024-07-10T17:05:54Z https://navigatesom.zendesk.com/hc/en-us/articles/25936057037460-View-Order-Details-using-the-View-icon 2024-07-10T17:05:45Z https://navigatesom.zendesk.com/hc/en-us/articles/25945833049236-Order-Row-Highlighting-and-Icon-Change-Behavior-During-Flagged-and-Non-Flagged-Events 2024-07-10T17:05:27Z https://navigatesom.zendesk.com/hc/en-us/articles/25945982671764-View-Orders-from-a-Specific-Customer-Using-their-Customer-ID 2024-07-10T17:05:36Z https://navigatesom.zendesk.com/hc/en-us/articles/25965684870420-A-Closer-Look-at-Order-and-NDC-Flag-Types 2024-07-10T17:05:18Z https://navigatesom.zendesk.com/hc/en-us/articles/25966111483668-How-to-Clear-Out-an-Order-Flag 2024-12-11T19:03:18Z https://navigatesom.zendesk.com/hc/en-us/articles/25966218001812-How-to-Mark-an-Order-Flag-As-Suspicious 2024-07-10T17:04:00Z https://navigatesom.zendesk.com/hc/en-us/articles/25966569797396-Analyze-Customer-Data-and-Filter-Orders-with-a-Customer-ID 2024-07-11T12:11:48Z https://navigatesom.zendesk.com/hc/en-us/articles/25967587989396-KYC-Know-Your-Customer-Toggle-for-Vetted-Customers 2024-07-10T17:03:27Z https://navigatesom.zendesk.com/hc/en-us/articles/25967804174228-Handling-Customer-File-and-Document-Data 2024-07-10T17:03:16Z https://navigatesom.zendesk.com/hc/en-us/articles/25970865614868-How-to-Generate-a-Customized-Order-Report 2024-07-10T17:03:03Z https://navigatesom.zendesk.com/hc/en-us/articles/25971223706900-How-to-Generate-a-Webhooks-Report 2024-07-10T17:02:50Z https://navigatesom.zendesk.com/hc/en-us/articles/25971720408084-Exploring-the-Uploads-Section-and-Methods-Used-to-Import-Order-Data 2024-07-10T17:02:29Z https://navigatesom.zendesk.com/hc/en-us/articles/25971897463188-Exploring-NavigateSOM-Settings-in-Detail 2024-07-10T17:02:16Z https://navigatesom.zendesk.com/hc/en-us/articles/25976287637908-NavigateSOM-API-Comprehensive-Setup-and-Documentation 2024-08-29T16:04:24Z https://navigatesom.zendesk.com/hc/en-us/articles/25978747719956-Which-Client-ID-and-Client-Secret-Should-I-Use-for-an-API-Integration-with-NavigateSOM 2024-07-10T17:01:55Z https://navigatesom.zendesk.com/hc/en-us/articles/25979338505364-Which-Backend-Notification-Settings-are-Needed-to-Facilitate-Order-Status-Updates-via-the-Webhook-site-URL 2024-07-10T17:01:32Z https://navigatesom.zendesk.com/hc/en-us/articles/25982213182612-Adding-and-Activating-a-Webhooks-site-URL-for-Order-Status-Updates 2025-02-21T18:55:02Z https://navigatesom.zendesk.com/hc/en-us/articles/25983011531028-What-is-a-Webhook-site-URL-and-How-is-it-Used 2025-02-21T19:00:46Z https://navigatesom.zendesk.com/hc/en-us/articles/25985997217812-How-Can-NavigateSOM-Integrate-with-Other-Systems 2024-07-10T17:01:20Z https://navigatesom.zendesk.com/hc/en-us/articles/25986132723092-What-are-the-Best-Practices-for-Using-NavigateSOM 2024-07-10T16:56:25Z https://navigatesom.zendesk.com/hc/en-us/articles/25986298171924-How-Can-I-Ensure-that-I-Am-Receiving-All-Necessary-Notifications-and-Updates-from-NavigateSOM 2024-07-10T16:53:55Z https://navigatesom.zendesk.com/hc/en-us/articles/25986391103764-Why-Can-t-I-Log-Into-my-NavigateSOM-Tenant-Account 2024-07-10T16:53:43Z https://navigatesom.zendesk.com/hc/en-us/articles/26003149854356-How-Does-NavigateSOM-Ensure-the-Security-and-Privacy-of-Personal-Information 2024-07-10T16:53:31Z https://navigatesom.zendesk.com/hc/en-us/articles/26003527380500-Why-Are-My-NavigateSOM-Orders-Not-Being-Flagged 2024-07-10T16:52:38Z https://navigatesom.zendesk.com/hc/en-us/articles/26007832542100-How-Can-I-Create-a-Customer-ID-with-a-Distinct-Name-in-NavigateSOM 2024-07-10T17:03:38Z https://navigatesom.zendesk.com/hc/en-us/articles/26007887701140-Why-Can-t-I-Log-into-NavigateSOM-with-the-New-Username-Just-Created 2024-07-10T16:52:02Z https://navigatesom.zendesk.com/hc/en-us/articles/26008057853716-What-Happens-if-an-NDC-Uploaded-as-Part-of-an-Order-is-Incorrect 2024-07-10T16:50:53Z https://navigatesom.zendesk.com/hc/en-us/articles/26008623974548-If-Orders-are-Pushed-into-NavigateSOM-by-Mistake-can-their-Order-Details-be-Updated 2024-07-29T13:24:24Z https://navigatesom.zendesk.com/hc/en-us/articles/26009695111572-Can-Users-Delete-Orders-that-are-Pushed-into-NavigateSOM-by-Mistake 2024-07-29T13:22:07Z https://navigatesom.zendesk.com/hc/en-us/articles/26017915838996-Can-Mistakenly-Uploaded-Orders-be-Excluded-from-Future-Quantity-Average-Calculations 2024-12-11T16:14:21Z https://navigatesom.zendesk.com/hc/en-us/articles/26020302445332-Can-NavigateSOM-Algorithms-Calculate-Average-Using-an-Exact-Date-Range-Instead-of-Rolling-Average 2024-07-10T16:49:27Z https://navigatesom.zendesk.com/hc/en-us/articles/26020499281556-How-Can-I-Receive-an-Order-Status-from-NavigateSOM-in-My-ERP-System 2024-12-11T16:11:06Z https://navigatesom.zendesk.com/hc/en-us/articles/26021462480148-Algorithm-Averaging-Calculations-for-Flagged-Cleared-and-Marked-As-Suspicious-Orders 2024-07-10T17:06:34Z https://navigatesom.zendesk.com/hc/en-us/articles/26021897604884-Algorithm-10-Know-Your-Customer 2024-12-11T16:37:56Z https://navigatesom.zendesk.com/hc/en-us/articles/26022577694228-How-Can-I-Generate-an-Order-Export-That-Includes-Cleared-Reason-Data 2024-07-10T17:02:39Z https://navigatesom.zendesk.com/hc/en-us/articles/26493163895700-If-We-Receive-the-First-Order-from-a-New-Customer-How-Will-the-Application-Calculate-the-Average-Without-Any-Historical-Order-Data 2024-07-10T16:48:47Z https://navigatesom.zendesk.com/hc/en-us/articles/28942788371220-Can-Current-Algorithms-Automatically-Aggregate-Line-Items-within-an-Order 2024-07-30T15:16:48Z https://navigatesom.zendesk.com/hc/en-us/sections/25904349842324-Troubleshooting-and-FAQs 2024-12-11T16:14:21Z https://navigatesom.zendesk.com/hc/en-us/sections/25904395587604-Welcome-to-NavigateSOM 2024-08-15T16:53:56Z https://navigatesom.zendesk.com/hc/en-us/sections/25904422746772-Account-Setup 2024-07-10T17:07:40Z https://navigatesom.zendesk.com/hc/en-us/sections/25904425825940-Login-Page 2024-07-10T17:07:31Z https://navigatesom.zendesk.com/hc/en-us/sections/25904447352596-Algorithm-Behavior 2024-12-11T17:06:44Z https://navigatesom.zendesk.com/hc/en-us/sections/25904471088404-Forgot-Password 2024-07-10T17:07:12Z https://navigatesom.zendesk.com/hc/en-us/sections/25904918990868-Dashboard 2024-07-10T17:06:14Z https://navigatesom.zendesk.com/hc/en-us/sections/25904939303572-Viewing-Orders 2024-08-15T16:54:55Z https://navigatesom.zendesk.com/hc/en-us/sections/25904986390420-Flag-Types 2024-07-10T17:05:27Z https://navigatesom.zendesk.com/hc/en-us/sections/25905006066964-Logging-Out 2024-07-10T17:07:03Z https://navigatesom.zendesk.com/hc/en-us/sections/25905008638484-Clearing-Flags 2024-12-11T19:03:18Z https://navigatesom.zendesk.com/hc/en-us/sections/25905025187092-Suspicious-Orders 2024-07-10T17:04:00Z https://navigatesom.zendesk.com/hc/en-us/sections/25905046111252-Customer-and-Order-Related-Data 2024-07-11T12:11:48Z https://navigatesom.zendesk.com/hc/en-us/sections/25905079190548-Generate-an-Order-or-Webhooks-Report 2024-07-10T17:03:03Z https://navigatesom.zendesk.com/hc/en-us/sections/25905098151316-NavigateSOM-Settings 2024-07-10T17:02:16Z https://navigatesom.zendesk.com/hc/en-us/sections/25905105258004-Order-Uploads 2024-07-10T17:02:29Z https://navigatesom.zendesk.com/hc/en-us/sections/25905116522644-API 2024-08-29T16:04:24Z https://navigatesom.zendesk.com/hc/en-us/sections/25905146194452-Webhooks 2025-02-21T19:00:46Z https://navigatesom.zendesk.com/hc/en-us/categories/25823606368916--Getting-Started 2024-08-15T16:53:56Z https://navigatesom.zendesk.com/hc/en-us/categories/25825510534932--Accessing-NavigateSOM 2024-07-10T17:07:31Z https://navigatesom.zendesk.com/hc/en-us/categories/25825549286164--Order-Evaluating-Algorithms 2024-12-11T17:06:44Z https://navigatesom.zendesk.com/hc/en-us/categories/25825553881876--Dashboard-Page 2024-07-11T12:05:29Z https://navigatesom.zendesk.com/hc/en-us/categories/25825643276052--Orders 2024-12-11T19:03:18Z https://navigatesom.zendesk.com/hc/en-us/categories/25825705783828--Customers 2024-07-11T12:11:48Z https://navigatesom.zendesk.com/hc/en-us/categories/25825713842068--Uploads 2024-07-10T21:13:42Z https://navigatesom.zendesk.com/hc/en-us/categories/25825725005588--Reports 2024-07-10T21:08:18Z https://navigatesom.zendesk.com/hc/en-us/categories/25825732469652--Settings 2025-02-21T19:00:46Z https://navigatesom.zendesk.com/hc/en-us/categories/25825791183380--Support-and-Resources 2024-12-11T16:14:21Z